Process-focused Knowledge Engineering: Enhancing information processing and knowledge mapping by dynamic programme tools

Kongressbeitrag zum European Congress of Psychology

Kaser, Armin, Kolar, Gerald & Sachse, Pierre (2009). Process-focused Knowledge Engineering: Enhancing information processing and knowledge mapping by dynamic programme tools. In The 11th European Congress of Psychology, Oslo (Norway), Band of Abstracts, p. 128.

Poster zum Kongress European Congress Psychology, Wissensmanagement, Prof. Gerald Kolar FH Wien



The task of managers and knowledge management systems is to encourage the expression of knowledge through com-munication technologies and encourage the collection of this knowledge as information in information systems. What was implicit or tacit for persons or groups ought to become explicit. Knowledge Engeneering (KE) involves in-tegrating knowledge into computer systems in order to solve complex problems normally requiring a high level of human expertise. Knowledge needed to be formalized, captured, and perhabs even cleansed, so as to fit for infor-mation sharing and transfer allowed by communication and information technologies. A process-oriented view of knowledge acquisition and expression emphasises learning and development.

Semantic Processor

The tool “Semantic Processor” contributes to both mentioned ways of enhancing already existing information:

  1. Information is transformed into higher value informati-on by categorising and mind-mapping data to related topics using search engine algorithms.
  2. Information is made more widely available by structu-ring for easier accessability. As we could prove in our study (Kaser, Kolar & Sachse, TEAP 2009) “Semantic Processor” is able to organise information in a way very similar to our natural behavior.

KE structures

Information systems (IS) identify relevant explicit data as well was aquire and incorporate it into data bases that are designed to be available to users in the form of routine re-ports or responses to inquiries. Included are application programs that transform data into more valuable informa-tion that relates to particular decisions or functions in the organisation. Value is added to data or information in two major ways:

  1. By transforming it into higher-value information and
  2. by making it more widely available.

The transformation is accomplished by the creation of highly organised relational data bases and through operati-on of analytic and dynamic programmes and tools.


Systems that may be used to support an effective know-ledge organisation are keyword indexing systems, data bases, web sites and software that enable relevant assets to be identified and matched with client needs as well as security systems to protect confidential material. This will be leading steps to the evolution for the chellanges in “KE 2.0”.


Kaser, Armin, Kolar, Gerald & Sachse, Pierre (2009). Moderne Suchtechnologien als Unterstützung für Gedächtnisleistungen.
In A.B. Eder et al. (Hrsg.), Beiträge zur 51. Tagung experimentell arbeitender Psychologen, S. 138. Lengerich: Pabst.